Privacy Policy
How Affa Fresh handles the information you give us through this website.
What we collect
When you submit an enquiry through this website, we collect the details you enter: your name, phone number, email address (if you provide one), postcode, the service you're interested in, whether you want a one-off or recurring clean, and your message.
Why we collect it
We use your information for one purpose: to respond to your enquiry, give you a quote, and arrange your clean. We don't sell your details, and we don't use them for marketing you didn't ask for.
How enquiries are delivered
Submissions from the website form are delivered to our enquiry inbox and emailed to us automatically. They're stored only for as long as we need them to deal with your enquiry and any work that follows from it.
Photography
If you send us photographs of a job — to help us quote, for example — we'll use them to assess the work. We will never publish a photograph of your property in our gallery or on social media without asking you first.
Your rights
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch and we'll sort it.
Who is responsible
The business responsible for your information is Affa Fresh Exterior Cleaning, based in Aberdeen, Scotland, covering Aberdeen and the surrounding area.
How long we keep it
Enquiries we don't go on to do work for are removed within 12 months. Records relating to work we've carried out are kept for as long as we need them for accounting and tax purposes, and then deleted.
Contacting us
Any question about this policy can be sent to us at info@affafresh.co.uk.